Shipping & Payment

Where we ship

Across the United Arab Emirates and to 27 countries, including the UK, the EU, the US, Canada, Switzerland, Norway, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong and Malaysia.

Shipping costs

  • UAE Standard: AED 25
  • UAE orders of AED 1,000 and over: free
  • International: AED 70 flat

The shipping cost is shown in your cart and at checkout before you pay. Prices are in AED and include UAE VAT where applicable. International orders may be charged import duties and taxes by the destination country, paid by the recipient.

Delivery times

  • In-stock pieces leave our Dubai atelier within 1-3 business days.
  • UAE: 1-3 business days after dispatch.
  • International: 5-10 business days after dispatch.
  • Made-to-order and altered pieces: dispatched within 7-14 business days.

You receive a tracking link by email when your order ships.

Payment

Pay securely at checkout with the payment methods shown there. We never see or store your full card details. All prices are in UAE dirhams (AED).

Full details: Shipping Policy and Refund Policy. Questions: ivo@ivo.fashion, +971 54 123 7878.